Terms and Conditions

Quotes are prepared for the date, headcount, location and event format described in your enquiry, and are valid for 30 days unless stated otherwise.

Prices can change if the date, headcount, location or event format changes after the quote is issued.

A booking is confirmed when you accept the quote in writing and pay any deposit we have asked for. Your confirmation sets out the payment schedule and the final headcount deadline.

We understand plans move. Changes to dates or numbers are best made as early as possible, because venues and hosts are booked ahead.

Cancellation terms depend on the notice given and the costs already committed with venues and suppliers. These will be set out in your booking confirmation.

Any deposit paid is non-refundable. We may, at our discretion, apply the deposit as a credit towards a future booking with us, at a date agreed by both parties.

Our hosts run events to the schedule and safety guidelines agreed with you. We may adjust or modify activities where weather, venue restrictions or participant safety require it.

Teams are responsible for appropriate clothing and footwear, for following host instructions, and for any venue rules that apply.

We sometimes take photos or video at events for our own marketing. Tell us before the event if you would like your group excluded.

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent permitted by law, our liability is limited to supplying the event again or refunding the amount paid for it.